All products purchased from AZ|HOME can be exchanged within 7 days of purchase only if:-
The item(s) is faulty, damaged, or defective at the time of delivery.
The item(s) does not match the original specifications of the product or are found to be not the same as you had actually purchased.
You must notify us within 7 days of delivery by writing to az.acces@gmail.com or by WhatsApp at 03425266639.
Replacement will be sent in case a defective/faulty/damaged item is. You will need to provide photographic evidence of the defective item at az.acces@gmail.com or on WhatsApp, within 7 days of purchase before any claims can be processed.
We will send the replacement and you have to return the product to the same rider 550 pkr will be charged for every replacement
There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
-An exchange request is made outside the specified time frame.
-The product is damaged because of use.
-The product has been tampered.
